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Open Position
Program Counselor (In-House Sales)
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PRIMARY RESPONSIBILITIES:

· Perform as in-house sales & illustrate and provide comprehensive details on promoted products/services.· Demonstrate in-depth knowledge of the company, courses and services.· Handel online leads from verification stage, nurturing & creating experiential events and enroll prospective students into the program

· Perform as telemarketing to verify & follow up online leads

· Conduct interviews, arranges for campus tours, conduct information sessions, and represent the school at exhibition/fairs or other recruiting or outreach initiatives.

· Create recruiting events: trial classes or program review on bi weekly basis

· Establish a positive image and convince prospective students to enroll TFS courses and buy our services

· Develop interest and understand customer preferences

· Answering prospective students’ questions, processing transactions, and making a good impression on behalf of the company

· Update leads status in CRM on daily basis

· Give feedback on quality of leads to the head of sales to communicate with digital marketing team

· Generate leads conversion report & enrollment report on a weekly basis

JOB REQUIREMENT

· Bachelor Degree in any field with at least 2 years experiences in Sales

· English Proficiency

· Customer oriented approach

· Excellent communication, presentation and leadership skills

· Outstanding organizational and time management skills

· Aptitude in presentation and public speaking

· Creative mindset & attention to details

· The ability to work under pressure and to tight deadlines, juggling multiple projects

· Flexibility and adaptability, with experience in fast-paced environments

· Excellent project management skills and competent use of standard Microsoft Office

· Having experience in using CRM such as Salesforce or HubSpot is preferred

· Flexible on working days & hours

Marketing & Communication – Executive
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PRIMARY RESPONSIBILITIES:

Support Marketing & Communications Team to execute following marketing activities:

Creative Materials & Contents

  • Create an effective design brief for all Sales & Marketing materials, ranging from website banners, official photos & VDOs, to hard copy brochures and company collaterals.
  • Writing and producing presentations and press releases

PR & Communications

  • Support the MarCom manager to analyze, select and collect media coverage.
  • Liaise with external & internal stakeholders on communication projects.
  • Planning publicity strategies, campaigns and activities
  • Dealing with enquiries from the public, the press, and related organizations
  • Build & maintain good relationship with media, bloggers & influencers
  • Organizing and attending promotional events such as press conferences, open days, exhibitions, tours and visits.
  • Coordinating with media representatives and sponsors
  • Writing and producing presentations and press releases
  • Participate in networking events with Embassies, Chamber of commerce or any other organizations to promote the Food School.

Market Research

  • Support the MarCom manager to conduct research to understand the target audience, industry trends, and competitor strategies.
  • Competitive intelligence research to ensure price positioning of long courses and short courses.

 

JOB REQUIREMENT

  • Bachelor’s degree in business administration or with at least 1 years’ experience in Marketing & PR
  • English Proficiency
  • Ability to think creatively and critically about multimedia content whilst ensuring alignment with brand guidelines.
  • A desire to learn and develop Marketing & Communication skills and techniques.
  • Excellent verbal and written communication skills and an ability to communicate clearly with a range of people from diverse.
  • Familia with all social media channels: Facebook, IG, LINE, YouTube
  • A sense of aesthetics and a love for great copy and witty communication
  • The ability to work under pressure and to meet tight deadlines, juggling multiple projects.
  • Flexibility and adaptability, with experience in fast-paced environments
Program Promoter ( Proactive Sales)
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primary responsibilities:

  • Identify prospects: Research and identify potential clients and organizations that may require event services, such as corporate events, conferences, Workshops, and catering. Collecting data in CRM properly & update information of accounts & contact list regularly.
  • Building relationships: establish and nurture relationships with clients (past and future), understand their event needs, and provide personalized solutions to meet their objectives. Build lasting relationships with target schools/companies, associations & partners agencies
  • Sales strategy: develop and execute a strategic sales plan in coordination with the Head of Sales and Marketing and Assistant Admission Manager to attract new clients and retain existing ones. This may include conducting market analysis, competitor research, and setting sales targets.
  • Proactive outreach: Actively reach out to prospective clients through various channels, including phone calls, emails, networking events (at TFS and outside TFS), sales calls and cold calling, to promote Corporate Packages, HORECA training programs, events and generate leads.

Travel to and represent the company at trade shows, conventions, and conferences. Set up promotional stands or booths and use graphic illustrations such as films, charts, slide shows, etc to promote products/services. Distribute promotional materials such as flyers & brochures, among others in a friendly, approachable manner as well as meet up with clients to restock promotional materials and solicit new sales opportunities.

  • Consultative selling: By understanding clients’ event requirements, offer tailored event/workshop packages, negotiate pricing and contracts, and provide exceptional customer service throughout the sales process. Illustrate and provide comprehensive details on promoted products/services. Demonstrate in-depth knowledge of the company, courses, and services.
  • Collaboration: work closely with the Test Kitchen Team (Operations Director) and Education Team (Academic Director), other TFS departments, event planners, coordinators, and other relevant teams to ensure seamless execution of events and to meet client expectations.
  • Sales reporting: Keep track of sales activities and maintaining accurate records of client interactions, proposals, and contracts will be important for tracking sales performance and identifying areas for improvement. Report feedback from all promotion initiatives or projects (interest level, questions asked, numbers of leads one could acquire per event/visit). Report sales call plan & activities execution plan every week. Report numbers of leads and it is conversion rate of offline source on monthly basis.

OTHER Responsibilities

Any other duties and special projects as assigned by the Supervisor.

COMPANY’S CULTURE

Fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

 

CONFIDENTIALITY

Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

  • Bachelor Degree in any field with at least 3 years experiences in Sales (Proactive)
  • English Proficiency
  • Proven track record of successful promotions
  • Customer oriented approach
  • Excellent communication, presentation and leadership skills
  • Outstanding organizational and time management skills
  • Aptitude in presentation and public speaking
  • Attention to details
  • The ability to work under pressure and to tight deadlines, juggling multiple projects
  • Flexibility and adaptability, with experience in fast-paced environments
  • Excellent project management skills and competent use of standard Microsoft Office
  • Having experience in using CRM such as Salesforce or HubSpot is preferred
  • Flexible on working days & hours.
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